fulfilling all formalities and requirements connected with the vessel’s entering the port and departing from it, such as customs and sanitary inspections, paying established duties and dues, obtaining various documents, etc;
prompt providing the ship with tugs and pilots;
rendering assistance to facilitate loading/discharging procedures;
bunkering, provisions, water and other necessary supplies for the ship;
informing the ship-owner regularly about the vessel’s arrival, the progress of loading/discharging and auxiliary procedures and other essential info on the vessel’s stay in the port as well as the ship’s departure and the amount of cargo loaded on board;
payment, at the ship-owner’s expense, of all fees, dues and bills on the ship;
issuing and legalizing documents;
informing the ship-owner and master of the vessel about port’s regulations, rules, etc.;
participating in investigations of any accidents and drawing up statements and reports connected with accidents, check-ups and inspections;
carrying out individual orders of the master and the ship-owner.
You can also contact immediately our agent for a quick or detailed guidance and info exchange via the following Cell-phone:
+38-050-4843269 (Mrs. Olga Katsurina)
or send your own inquiry and/or D/A proforma request by Email: olga@neostar.com.ua